Last Updated: October 24, 2025
At E-Pro Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.e-pro.services/home or use our home appliance repair services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.
1.1. Personal Information Collected: The personal information we collect is limited to:
Customer Name
Customer Mobile Number (including WhatsApp number, if provided)
Customer Service Address
We use the information we collect from you for the following purposes:
Service Fulfillment: To process your service requests, confirm bookings, dispatch technicians, and provide the requested home appliance repair services.
Communication: To communicate with you regarding your service appointments, quotes, and any updates related to your repair, including via WhatsApp if you have provided your WhatsApp number.
Improvement of Services: To understand your needs and improve our service offerings.
We only share your information with your explicit consent or as necessary to fulfill the services you have requested.
3.1. With Technicians: Your Customer Name, Mobile Number (including WhatsApp number), and Service Address will be shared with the assigned technician solely for the purpose of performing the requested service at your location and for communication related to the service.
3.2. Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
Comply with a legal obligation.
Protect and defend the rights or property of E-Pro Services.
Act in urgent circumstances to protect the personal safety of users of the service or the public.
Protect against legal liability.
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
You have certain rights regarding your personal information, subject to local data protection laws. These may include the right to:
Request access to your personal information.
Request correction of your personal information.
Request erasure of your personal information.
Object to the processing of your personal information.
To exercise these rights, please contact us using the details provided in Section 7.
If you have questions or comments about this Privacy Policy, please contact us at:
Business Name: E-Pro Services
Mobile: +919063608238
Email: eproservice507@gmail.com
Address: 18-8-241/J, Riyasath Nagar, Mustafa Nagar, Moin Bagh, Saidabad, Hyderabad, Telangana 500059.
Privacy Policy Link: https://www.e-pro.services/privacy-policy Terms and Conditions Link: https://www.e-pro.services/teams-and-conditions And Main Website URL: https://www.e-pro.services/home